tekmakesmetwitch
Technical User
How would I make a phone log report work- For instance when a salsman is making a call how does the system record that call and will the phone log report automatically pick that up?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Chriss Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Phone Logs
- Thread starter tekmakesmetwitch
- Start date
- Status
They're record those calls either by scheduling/completing an activity or just completing via Complete | Unscheduled Call | Incoming (Or Outgoing). Those are logged to the History tab and a GoldMine or Crystal Report (Or SQL Query, etc) could analyze those for you.
---
Chad Smith
michad76@gmail.com
Check out the GoldMine Blog at
MCP - Microsoft SQL Server
Crystal Reports Certified Professional
GoldMine Certified Professional
Microsoft CRM Certified Professional
---
Chad Smith
michad76@gmail.com
Check out the GoldMine Blog at
MCP - Microsoft SQL Server
Crystal Reports Certified Professional
GoldMine Certified Professional
Microsoft CRM Certified Professional
- Status
Similar threads