pc discinnects from internet after 10 mins

[jillseurre]

Hope you can help my friends windowsXP SP1 machine, keeps disconnecting from internet. 1) Virus 3 weeks ago - pop up message saying remote procedure called will shut down computer in a few minutes Could not log onto the net for more than 1 min. 2)Was told to run services.msc and change the properties to restart the service. 3)recommended by BTinternet to Downloaded a patch, but cant rember what the patch was called!!!!!!! also told to Downloaded & ran fixblast 4) Now logs off internet after about 10mins - nolonger get the connected window appear when 1st log on This is where I was asked to help: 5) tried a different connection for a different ISP - still logged off after 10mins 6) ran F-PROT with 28/8/03 defs - no virus found 7) this may not be connected but had kassa installed months ago, startup files are SFONDI~1, EROS-A~1, dont know what these 2 are. NEWDOT~1, which I know can be a problem to remove. using msconfig i tried to remove the following startup files, wetgirls, dw, pgmonitr and each time after reboot they come back again...... any suggestions how I can stop this machine from disconnecting from the internet

 

[bcastner]

Your machine is seriously trojan and virus infected. To be honest if it were my machine I would reformat the disk and start with a clean installation.

You need to download AdAware, new definitions for AdAwre from inside the installed program, SpyBot 1.2, and Hijack This! and run all of them.

http://www.spywareinfo.com/articles/hijacked/#removalus;308421

You need to do an on-line virus scan:

http://www.antivirus.com/

You need to add a firewall: Zone Alarm, Sygate, Tiny, and Kerio are all free for personal use.

You need to repair your Winsock service:

http://members.shaw.ca/techcd/VB_Projects/WinsockFix.zip

You need to then go to Windows Update and apply all currently available patches for your machine it finds.