hi I wouldn't really suggest you go into the registry, "regedit". unless you have had alot of experience in the registry. If you remove the wrong thing or change the wrong thing, it could cause serious problems maybe even resulting in having to format.You said it was the same cable company but no software installed.Usually the cable company provides you with a setup software cd .alot of time if you haven't setup your internet connection using your cable company's software it can cause slow browsing or even causse no internet connection at all. you also said you moved to a new residence.you might need to renew your IP Address.For Windows 98, click start button, then run button, then type in winipcfg. Then hit release all and after it does that hit renew all. For XP hit start then go to control panel, then network connections then right click on you local area connection and go to properties. then double click on Internet Protocol(TCP/IP) you can manually type in the ip address you want to use or can click the button that says obtain ip address automatically.