PBX stops responding after merge.

[dahimho]

Hi all,

I have a brand new IPO500v2 w/ 7.0.5 on it. I'm running into an issue where once I make a change and merge the settings, the PBX becomes unresponsive. This also happens when doing an "immediate" config change.

To get the PBX working again, I have to unplug the power cable and plug it back in.

I tried running the monitor and it shows it merging the config before losing contact with the PBX. Here are the last lines in the monitor.

223010mS PRN: Config Service: Erasing Config
223446mS PRN: Config File: WriteFileHeader crc32 = 3831834188, length = 31346
223892mS PRN: Config File: Header Info: crc32=3831834188, length=31346, ver(7.0.5), unit_type=9
224126mS PRN: Config File: CheckFileIntegrity PASSED. (crc32=3831834188, file length = 31346)
224396mS PRN: System Merge Config (from 10.36.0.246).....
226396mS PRN: Saving config....
226429mS PRN: Start WriteConfig at f7d3f8fc, savemode SaveCallLog, writetype ToFlash
226490mS PRN: Start WriteConfig at f7d3f8fc, savemode SaveCallLog, writetype ToFile
226531mS PRN: Call log File: WriteFileHeader crc32 = 2579728952, length = 732
226743mS PRN: Saving config done
226744mS PRN: Attempting merge from File...
226858mS PRN: SetSystemLocale: enu, 2
226858mS PRN: SetSystemLocale: enu, 2
226867mS PRN: Control Unit type IP 500 V2 last version 7.0(5)
226893mS PRN: Config Write Wake Up
226894mS RES: Thu 28/4/2011 15:39:00 FreeMem=68016944(2) CMMsg=2 (2) Buff=200 948 1000 7438 4 Links=4056
226894mS RES2: IP 500 V2 7.0(5) Tasks=46 RTEngine=1 CMRTEngine=0 ExRTEngine=0 Timer=49 Poll=0 Ready=3 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034

********** contact lost with 10.36.10.20 at 15:39:16 28/4/2011 - reselect = 1 **********
******************************************************************

Any help would be great!

Thanks.

 

[intrigrant]

Depends what you changed in the config before merging.
Most often i have seen is a IP Route disabling system access.
So if your IPO LAN1 IP Address is 10.36.0.246 and you add a route to 10.36.0.0/24 and point it to LAN2 or RemoteManager then you have the above problem.
Connect to LAN2 ( if possible ) and load a backup config and send it offline to the IPO.

If it ain't dutch it ain't much