Partner Mail Increase mailbox capacity 1

[telemarksman]

Not sure yet if customer has larger Parnter mail as in full size card in 5 slot carrier or the smaller PC mail, but they need to increase an individual's mailbox capacity.

any help?

Thanks

alwayslearning

 

[phoneguyjr]

You will need to find out what type of voicemail they have. When they push intercom 777 or a pre-programmed voicemail button, Have them write down exactly what it says as a welcome. The Partner voice messaging PC card has a set limit of 120 minutes that are distributed to the mailboxes depending on how many mailboxes are programmed. I do not remember right now with the Mail VS but I do not believe that the mailbox sizes are adjustable with them either. On the Partner Messaging, log on to the system administrator, press 2 for mailboxs, Enter the mailbox number that you want to adjust and then listen to the prompts for "to adjust message length and Mailbox size". On a Messaging R7 it is press 2, I do not know if it is any different in the other messaging releases but I am sure they are the same. Hopefully this helps out.

 

[phoneguyjr]

just looked up the information on a Mail VS. This is from the VS R5.0 Manual.

1. If necessary, access the Programming Main Menu. If you are already at
the Programming Main Menu, skip to Step 2.
a. Press i777 or the programmed Voice Mail Auto Dial
button.
b. Press 99#.
c. Enter the password and press #.
d. Press 9.
The system plays the system programming options.
2. Press 4 for Mailboxes.
The system tells you how many mailboxes exist and how many are
allowed, then:
Please enter the mailbox number followed by # or
press # for the next mailbox.
3. Enter the number of a mailbox whose message length and size is to
change as indicated on Form 2, followed by #.
The system plays:
Mailbox XX exists. To administer the message length and
mailbox size, press 2. To reinitialize the password,
press 3. To reinitialize the mailbox, press 4. To
administer Outcalling, press 5. To program the Mailbox
Language, press 6. To administer Record-a-Call, press
7. To delete the mailbox, press *3. If finished with
this mailbox, press *#, or for the next mailbox, press
#.
4. Press 2 for Administer Message Length and Mailbox Size.
The system plays the message length and mailbox size.
5. Press 1 to confirm that you want to change the message length and
mailbox size.
6. Enter the message length (that is, a value of 2 to 60 minutes), followed by
#.
Note that this message length must be less than or equal to the mailbox
size that you enter in Step 7.
7. Enter the mailbox size (that is, a value of 5 to 180 minutes), followed by #.
Note that this mailbox size must be greater than or equal to the message
length that you entered in Step 6.
8. Press *# to accept the message length and mailbox size.
9. Repeat Steps 3 through 8 for each mailbox that you want to resize.
10. Press *7 to return to the Programming Main Menu.