Parked calls bouncing to attendant

[rstockton]

On our G3Si R9.5, currently, when a user parks a call, after a couple of minutes (if the call is not picked up) the call will bounce back to the attendant. Is there are way to change this so that the call will instead ring back to the person who originally parked the call?

Thank you

-r

 

[mcopini]

Well, I know if you do a change system-paramaters features on page 1 you can change the time for the call-park time-out interval.
About the destination: could you test as what kind of call the parked-call gets returned to the attendant? If you check the one or two digits in the right of the attendant display when the call comes in, we might be able to change the treatment.
If it's ic you should change in intecept-call treatment. If it's rt changing the treatment would influence more types of treatment of calls. Just let me know and we'll see.
Good luck.
Kind Regards,
Maarten Copini

http://www.effecta.nl

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[rstockton]

The calls are "rt"

Thanks for your help

-r