Packard Bell Le.Div@ - updating XP kills the PC

[dellboy]

If any has any experience and can help at all I would be very greatful. First thing I will say, having now experienced the Packard Bell Le.Div@ is DO NOT BUY ONE.

This is not my machine but a customers. I first rebuilt the machine 3 months ago and after that everything worked fine, with the basic WinXP Pro installed. No service packs were added at the time.
The customer has recently installed service packs and now the machine is extremely slow and non responsive.
The PC fails to start correctly and always seems to go through a 'last known good configuration' or runs a checkdisk.
The PC also frequently (almost every time) restarts when powering up the machine, the machine powers, starts to boot and then repowers itself.

I have briefly looked at the Packard Bell site and will go back there after but thought I would come here first for some worthwhile advice. The BIOS is as upto date as they have released - version 166A1100.

Packard Bell suggest that WinXP can be run on this hardware platform but I would not agree, it is completely unreliable/useless.

If anyone has any tips how-so-ever insignificant please let me know. There is very little information out there, other than on the Packard Bell site, suggestive that no-one bought the machine because they realised the machines were aesthetically pleasing but completely useless.

Cheers

 

[kewlcoder]

well did you try changin the RAM with another set ... might show some answers... and is the CPU FAN functioning properly.... check the Processor .. I mean remove it and re-insert it... and then last see if any part of the board is getting heated up while the system is running.. i mean the IC's or any thing else ...
I am sure it will show some results...

If not take it to the company...

 

[bygeek]

How old is this machine? Was XP the original o/s or did you do an upgrade or a clean install? You said you rebuilt it, what did you rebuild? Have you checked the hardware and software compatability lists from Microsoft?

You may want to try formatting and doing a clean reinstall and install all the updates before installing any software. This usually works better that trying to do a bunch of updates after other software has been installed.

Of all the things I've ever lost, I miss my mind the most......

 

[dellboy]

Thanks for the comments.

kewlcoder - I haven't tried reseating the memory or looking at the hardware as the unit is an all in one (as you may or may not know) with screen, cpu, CD etc all in one unit......and I am not to keen to take it apart, just incase it doesn't go back together I may have to take a look though.

Bygeek - XP was not the original OS and this may be a problem, the machine leads one to believe it was NT, BUT it has a Win98 OEM, all very confusing as the machine is not that old. The machine has been formatted with a clean install of XP (once) and that could be coming again soon. I have not checked Windows HCL yet, but that could also be coming soon.

Thanks for the suggestions