PA System Malfuntion 1

[JEFBEL]

Looking for some advice concerning our in-house PA system. We can no longer make a page from any analog or digital phones, although the receptionist console can page. In LD 32, the card tests as BUSY. We've disabled and re-enabled and physically removed and re-installed the card with no effect. Kind of at a loss at the moment. Here is the printout for the card below if you have any thoughts. Thanks!

DES PAGE
TN 020 0 00 00
TYPE PAG
CUST 0
SCH0099 [A?
REQ: 600
BIMP 3COM
RTMB 2 1
SIGL LDR
STRO IMM
SUPN YES
AST NO
IAPG 0
CLS UNR DTN WTA LPR THFD
P10 NTC
AACR NO
DATE 19 APR 2007

 

[KCFLHRC]

Doesn't make a lot of sense that the Receptionist can page and no one sles can unless some programming has changed. I'm assuming she has a 2250 console with a PAG key. The print out you gave is the trunk, what about the route? What is the ACOD you are dialing. If nothing has changed in programming I would suspect the cars is faulty.

 

[Splic3d]

A couple of things to check. 1. Has anyone changed the route data for route #2..ie the targ..
2. Does the attn have the trunk group busy key set for the paging route. This happens quite often by accident.

http://www.i3techgroup.com

If its not working, get a bigger hammer!

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx

 

[JEFBEL]

OK, I'm barely above novice in this. Does this printout help?

TYPE RDB
CUST 00
DMOD
ROUT 0
DES LOCAL_LD
TKTP DID
NPID_TBL_NUM 0
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
CBCR NO
NCOS 0
SBN NO
PNI 00000
NCNA YES
NCRD NO
CHTY BCH
CPFXS YES
CPUB OFF
DAPC NO
BCOT 0
INTC NO
DSEL 3VCE
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 8900
TCPP NO
PII NO
TARG
CLEN 1
BILN NO
OABS
INST
IDC YES
DCNO 1 *
NDNO 1
DEXT NO
DNAM NO
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3


PAGE 002

NBS 2048
NBL 4096
DRNG NO
CDR NO
MUS YES
MRT 40
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
TTBL 0
ATAN NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

TYPE RDB
CUST 00
DMOD
ROUT 2
DES PAGE
TKTP PAG
NPID_TBL_NUM 0
NACC PGNR
ESN NO
VTRK NO
NODE
ICOG OGT
SRCH LIN
STEP
ACOD 71
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
TFD 0
SST 5 0
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
MUS NO
TTBL 0


PAGE 003

OHTD NO
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

TYPE RDB
CUST 00
DMOD
ROUT 31
DES PRIVATE
TKTP COT
NPID_TBL_NUM 0
PRIV YES
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK NO
ISDN NO
PTYP ACO
AUTO NO
ICOG IAO
RANX NO
TRMB YES
STEP
CPP NO
TARG 01
CLEN 1
BILN NO
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
OOD 1
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
CRD 512
TFD 0
LEXT 100
SST 3 0
NEDC ETH
FEDC ORG
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
DRNG NO
CDR NO
MUS YES
MRT 40
MR NO
MANO NO


PAGE 004

EQAR NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

TYPE RDB
CUST 00
DMOD
ROUT 40
DES MUS
TKTP MUS
NPID_TBL_NUM 0
VTRK NO
NODE
ICOG OGT
SRCH LIN
STEP
BDCT NO
ACOD 2014
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
SST 5 0
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
MUS NO
TTBL 0
OHTD NO
ALRM NO
SGRP 0
ARDN NO
AACR NO

 

[KCFLHRC]

Looks like your page access is 71 and has a TARG value of 1. If your phones have a TGAR 1 then that is your issue. Remove the TARG on the route and problem is solved.

LD 16
chg
RDB
cust 0
route 2

return until you get to TARG and do an X1 and then return through the rest of the overlay