OWA ASP Error Hangs WWW Service

[bygbyrd]

I frequently get events which either cause the

http://WWW service

to hang or Dr. Watson inetinfo.exe errors.

Event ID: 5
Source: Active Server Pages
Error: Unexpected Error (sometime there is a path for an asp file)

This is an NT server with only the OWA component. McAfee anti-virus is running on it.

I can't find anything on this issue.

 

[dan]

I have the same problem and was looking for a solution. I am using InoculateIT anti-virus with Exchange 5.5 servers. I suspected it was a problem with the anti-virus. I have selected for the anti-virus to not scan the inetinfo.exe file, but still get periodic shutdown of the

http://WWW service

accompanied by the Dr. Watson error:
An application error has occured
and an application error log is being generated.
inetinfo.exe
Exception: access violation (0xc0000005), Address: 0x7801020b

I do not see any associated errors in the event log.
Any suggestions would be welcomed.


Dan

 

[rdroske]

What it says when sometimes there is an asp path would be the key. Especially if it also gives a line number in the asp a little further down the page.

Without that there is really nothing to go on.