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outted the wrong TN

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coniglio

coniglio

Technical User
Jun 17, 2003
1,886
US
I printed the TN I had to out, then misread the 8 as a 0 (time to get some glasses) and now I outted the wrong phone. This phone is in an office three hours behind me. Is there a way to undo this? In 15 years this is the first time I ever did this...thanks.
 
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Can you reset the system? That will work if an EDD has not been performed. Other then that I'm not aware of anything, unless you have OTM/MAT that would have the TN programming.
 
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I'm not at that site, and no-one else can do it. Thanks anyway. I'll have to wait for someone to start screaming, I guess.
 
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If you can out the TN you should be able to rebuild it, just use the print out you said you made.
 
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i printed TN 7-8. But when i went to out it i misread the TN as 7-0. So i outted 7-0 and have no record of it.
 
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once a month i prt a complete tnb, put it into an excel, just for that reason.

john poole
bellsouth business
columbia,sc
 
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Depending on who you have a service contract with they may have downloaded everything in an ebook. It's worth a shot.
 
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I have twenty offices so that's a big task but I may have to do just that. My maintenance provider has absolutely no information that can ever be of any value to me. thanks anyway.
 
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it's a pain here with just a few sites, but with over 10K tn's it's a big task and a large file. i print the tnb with a script file that starts as 3 am and is usually finished by the time i get here. lazy people use scripts to a fault

john poole
bellsouth business
columbia,sc
 
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Well worth a shot. If you know the PDT password there is a way to reboot the system. Not sure of command but have have seen it done.
 
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repeat the password after logging in then answer yes. then drive 50 miles if the switch hangs.. i would rather have a maint man or a sec do a power cycle.. i wouldn't do either, with no database record i would wait for the user to report

john poole
bellsouth business
columbia,sc
 
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