Outlook XP password - dialog box

[rkdcomp]

I just upgraded to WinXP and also to Office XP to include Outlook.

Imported everything just fine.

One small pain in the butt problem, when I select Send/Receive email, the Password dialog box pops up with everything filled in, username and correct password. the box that says save this password to the password list is unchecked.

I check it and everything is OK. Next time I do the Send/Receive the same box pops up and everything is filled in and the box I just checked is UNCHECKED.

I've tried looking every where for the option to KEEP the password, or at least NOT display the dialog box.

I know it's out there, just where????

Thanks in advance.

Richard in Tulsa.

 

[Murugs]

In outlook go to Tools - Email accounts - View/Change email accounts -
Choose the email account and in logon information check remember password

MP

 

[smah]

The solution here will apply to Outlook also

http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

 

[rkdcomp]

Thanks guys for your quick response. I have already tried what MURUGS suggested and that didn't stop the pop-up dialog box.

So I did a little troubleshooting last night and this is what I've come up with but still no solution.

I have OUTLOOK XP installed on this laptop and on my desktop at home. At home I have no problems with the pop-up dialog box asking for a password.

The only difference is... at home I'm on a broadband connection and have only one e-mail account setup in Outlook XP.

On this laptop I have 2 email accounts, one for my dial-up and one for the broadband. This was the way I had it setup in Outlook 2000 and it worked just fine. I could select send/receive and it would go out and get the mail or send it through the properly set up email accounts.

But the same setup in Outlook XP causes problems.

So I went in and deleted the broadband account and with just ONE email account (dialup) selecting send/receive I do not get the dialog box.

I went to the desktop and added the dialup account and bingo, get the dialog box.

So on the laptop I set both accounts to exactly the same settings, out going, in coming etc. and again when I selected send/receive I get the popup dialog box.

Delete the second account and no popup dialog box.

So from what I've done, I can say the problem lies with multiple accounts being set up in Outlook XP. No problems when the same setup was in Outlook 2000.

So any suggestions?????

Regards,

Richard
Tulsa, OK