A user was using Outlook 97 before swicthing it to Outlook XP/2002. After the swicth-over, she could view all the messages of her own Inbox. Then she open the Inbox of her boss which delegated for her to access her boss email (previously used in Outlook 97). At first, she could view all the Inbox messages and no problem. Then, she logged off and logged on again, all the messages in the Inbox had gone missing. Her boss also could not see those messages in his own Outlook 97.
Things that have been checked;
1. Checked the View - Filtering option. All the Filtering is off.
2. At the boss Outlook 97, nothing has been changed.
3. Checked at the Exchange server, boss mail account still fine. Can receive and send mail.
4. All the missing mail was not in Deleted folders.
5. Exported boss mail into PST file and imported back into a temp mail account, still in vain.
Pls help. Thanks.
Things that have been checked;
1. Checked the View - Filtering option. All the Filtering is off.
2. At the boss Outlook 97, nothing has been changed.
3. Checked at the Exchange server, boss mail account still fine. Can receive and send mail.
4. All the missing mail was not in Deleted folders.
5. Exported boss mail into PST file and imported back into a temp mail account, still in vain.
Pls help. Thanks.