Outlook Question: Forwarding an email message

[Ash57]

Ok..

I have a user that says when the go to forward an email and edit the original message before they send it, Outlook will insert two spaces (one on either side of the new text they add) into the message.

The "mark my comments with.." choice is not selected and as far as I can tell she has the same options selected as I do and I am not having this problem.

Anyone have an idea why this might be happening? Thanks.

 

[Dreamboat]

She's using HTML as her default message format, while replying to an email that was originally formatted as plain text. Happens to me all the time. Anne Troy

http://www.TheOfficeExperts.com

Word and Excel Macros
Coming soon: wX

 

[Ash57]

Dream,

Thanks for your reply. Is this the same as going to tools --> options --> mail format tab and changing the compose in this message format to other than HTML?

Ive tried testing that theory with my own account. I can take a plain text message and forward when I am set using HTML format. I can still go down and edit the original message and not get any blank lines inserted.

Is there another option to change somewhere?

Thanks

 

[Ash57]

Also.. This user is set to use Microsoft Rich Text to compose her email. They are using Office 2000 (and I am using Office XP).

For some clarification its not actually lines its extra spaces around where she types in when she forwards the email.

Since I dont see it happening in XP, I wonder if this was a bug in Office 2000?

Thanks.

 

[Dreamboat]

I understand.... it happens to me all the time.
You type a character in the middle of a word, and it ends up looking like this:


Mis s ing lett e rs

Where s and e were inserted.

To be honest, I'm not sure which format is picked when, but it definitely has something to do with that....

Outlook Rich Text format is NEVER a good choice because people who DON'T use Outlook don't see that formatting. Anne Troy

http://www.TheOfficeExperts.com

Word and Excel Macros
Coming soon: wX