Outlook Logon Box after moving mailboxs to 2007

[GeoDM]

In the past two days I have moved a little more then a dozen mailboxs from Exchange 2003 to Exchange 2007. On 3 users Outlook 2007's it continues to ask for a username and password for the new server. The user then enters their info "DOMAIN\username" & "passord" that is exactly like their logon. Is Exchange on the new server not communicating with Active Directory properly? What might this issue be?

 

[Zelandakh]

Check Outlook accounts set up is set to NTLM Auth rather than none.

 

[GeoDM]

Checked and this did not work.

 

[Zelandakh]

try outlook /rpcdiag and see if that reports any issues.

 

[GrimR]

Zelandakh nice, never looked at outlook switches until now, very interesting.
Only ever used /ImportPrf prffilename to move from 5.5 to 2007

Link below has more than enough

http://www.outlook-tips.net/howto/commandlines.htm

 

[GeoDM]

That is a very helpful article but nothing in it helped solved this issue. I created a new profile on the machine for that user and Outlook runs fine and does not keep asking for a password.

Does anyone know what folder or file I would delete in a users profile under Documents and Settings that would remove all Outlook settings without haveing to rename the old profile and allow an entire new one be created.

 

[Zelandakh]

I thought it was all in the registry these days?

 

[GeoDM]

Thats what I thought but somehow this worked. Before that I tried an uninstall / reinstall with no luck. Thought it wouldn't hurt to try a new profile.