outlook express message "did not shut down properly"

[bch33]

Every time I open Outlook Express a dialogue box pops up that says that OLEXpress did not shut down properly and thus I'm not able to use it. Then I shut it down using Task Master and it still comes up with the message.

I also wanted to uninstall/reinstall but OLExpress does not come up in any of the Add Remove or Window Option windows.

Would appreciate any thoughts on what to do


Thanks
bch

 

[Rob2806]

If you go into Start > Settings > Control Panel and use add and remove programs you can uninstall OLEX from there.

 

[Bowers74]

I'm not sure what the problem is, but if you want to uninstall Outlook Express, you were on the right track by going to the Add/Remove Programs section of the Control Panel. Outlook Express is a Windows Component, so you also have to go to Add/Remove Windows Components.

I hope this helps!



Peace!

Mike

Never say Never!!!
Nothing is impossible!!!

 

[bch33]

Yes, I tried this but Outlook Express does not appear in either Add/Remove Programs section of the Control Panel or the Add/Remove Windows Components sections. Windows won't let me uninstatll it from anywhere else.

any thoughts?

bch

 

[Rob2806]

Have you tried running SFC as the OLEX files may be corrupted?

 

[bch33]

No I haven't--- I'll give it a try
thanks
bch

 

[bch33]

Well, that did nothing--still can't uninstall.

bch