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Outlook.exe crashes when going into "Recover Deleted Items"

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SaVo

Technical User
Joined
Jun 24, 2003
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1
Location
US
Any help would be appreciated:

Win2k
Office 2002
(both at current SP's)

Have a user that everytime she goes into "recover deleted itmes" Outlook crashes. *The "recover deleted items" window opens and you can see items in there, but it crashes right away.

what I've done:
1)Removed "recover deleted items", closed and reopend outlook and readded it back - Still crashes
2)Uninstalled office - cleaned reg of all office entries, removed any remaning office files - rebooted - defraged- reinstalled office - Still crashes

All the other user in the office are ok. I've even rebuilt her exchange profile - since all other users ok - thought it might be profile - No luck with that either

Is it possible that one of the emails in the "recover deleted items" could be making outlook crash??? (not a clue)

Anyhelp would be appreciated
thank u

 
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