Outlook 97 - all Calendar items hidden!

[LeCras]

One of our users is having a strange problem this morning. She was visiting another of our offices yesterday and was using Outlook over the WAN as normal. This morning when she logged into her Outlook (97) her Calendar seemed to be completely blank.

I've had a look on her PC - all the appointments are definitely there since they show up when you do an Advanced Find. She is using Day/Week/Month view and there are no filters applied on the view.

I have tried opening the mailbox from the Exchange server, which has Outlook 2000 installed, and I can see all the Calendar appointments from there.

Ideas, anyone? I must be overlooking something simple!!

Thanks in advance,

C. Le Cras

 

[jyw]

You can try one of the following :
start, run and then :
outlook /CleanFreeBusy
outlook /CleanSchedPlus
outlook /CleanReminders

 

[LeCras]

Sorry, tried those already and no joy... Have just installed Outlook 98 to see if that might reset something - am waiting for the user to come back from a meeting so she can log in =) Will let you know if that helped.

C. Le Cras

 

[LeCras]

For information, installing Outlook 98 resolved the issue!

C. Le Cras