Outlook 2003 rules 1

[lanceja]

Here is the setup:

Outlook 2003 w/latest service packs, attaching to an Exchange 2003 server in cached mode. Had to restore some messages the other day from backup.

Problem:
When going into Tools - Rules and Alerts, it is asking me if I want to use Client or Server rules. When I say server, it comes back with the warning about rule size and having too many rules. When the rules popup, I should see 10 rules but instead have 20 because the original 10 have been duplicated. When I try to delete the rules and then apply, it comes back and ask if I want to update server or client. If I update the server, it comes back with the size limit error again and then shows all 20 rules again.

I have tried the following:
1. Delete and recreate profile
2. Start - Run - Outlook /cleanrules
3. Start - Run - Outlook /cleanserverrules

Nothing works. I keep getting the duplicated rules. Unless someone can come up with an idea, am thinking about archiving all the messages and then deleting the mailbox off the server.

Let me know if someone has a fix.

Thanks

 

[Zelandakh]

Leave the 20 as they are and remove them using mdbvu32 either the dupes or the whole lot and recreate them.

 

[lanceja]

I tried the mdbvu32. I did run into one problem. I found an article (320022) that said: In the Mapi_folder-Root dialog box, doubleclick Top of Information Stord in the the Child Folders list. There was no Top of Information Store. There was an IPM_Subtree which I went into to finish the rest of the delete. I deleted all the rules. I then got back into Outlook and got the same problem. None of the rules had been deleted off the server.

I also tried Outlook Spy and it also could not delete any of the rules in the Server.

Any other thoughts will be greatly appreciated.

Thanks

 

[lanceja]

Just an addon to this. My rules are still working but it will not let me into them to delete or change.