Outlook 2003 - Global Address List Missing

[ScottWIT]

I have a user who says his Global Address List is gone. I believe I had this issue with someone else quite a while ago but can't remember how I solved it. I looked at the System Manager in Exchange 2000 but didn't see anything there. Any thoughts?

 

[cmeagan656]

With Outlook closed right click on the Outlook icon then select "properties". On the "Addressing" tab see if Global Address Book is listed. If it isn't click on Add, add it, then move it to the top of the list (or whereever else you want it - OL checks the address books in the order in which they are listed). Then click OK, do not use the X in the upper right hand corner.

Cheers.