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Outlook 2002 Send Problem 0x8004210B

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ebrooks54

IS-IT--Management
Joined
Dec 4, 2002
Messages
54
Location
US
I have seen various threads about this, but have not come across an answer.
Is Microsoft working on one, or does someone know if there is already a
solution?

I've tried to research this without success, but the following documents the
process I have followed to upgrade my computer, and the result:

system was running Win98 with OfficeXP Pro, with all patches applied.
Outlook 2002 worked fine, with no problems.
Did a clean install of WinXP Pro, starting with formatting hard drive to
NTSF.
Applied all critical updates to get WinXP Pro to most current level.
Installed OfficeXP Pro, and applied all patches to get to most current
level.

Configured email profile in Outlook 2002, with pop3 accounts
(pop6.sympatico.ca / smtp1.sympatico.ca). New messages are received
immediately, with no problems. Messages sent result in delays followed by
the 0x8004210B error message.

By observation, and trying/retrying, send fails 99% of the time.
Surprisingly, once in a while a message manages to get sent.

Configuring Outlook Express to handle email works fine; no problems.

(Also posted to microsoft.public.outlook.general)
 
I have already seen this article. It is no help at all. Firstly, it says to resolve the problem, install service pack 1. As noted above, I applied all service packs and the computer is totally up to date. Secondly, it refers to a problem involving SSL. I do not have SSL activated to communicate with this ISP.

The article references several .dll's with versions and release dates. All are at the dates mentioned or more recent, except for a file called olk2002.mst. That file is not on my computer anywhere, not even on the drive where I backed up all my Win98 files before starting my upgrade.
 
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