Outlook 2002 "Sort By:Read Receipt Requested" help

[atxross]

We utilize MS Office 2000 and Outlook 2000. In tech support we have read receipt set up to see if anybody has issued a receipt in their email to us. Normally the column reads Yes or No to identify if they have the receipt attached. However, some users come up as blank so we don't know if there is a receipt.

How are they able to do this? Is it a corruption or is this actually a function they can turn on and off?

Any help is greatly appreciated.

Thanks to all ahead of time.

 

[pauldes]

This is COMPLETELY a guess but since it is a YES/NO vaule you are checking, I would think it would have values of 1(checked), 0(unchecked) and NULL(neither checked or unchecked). Assuming this, and knowing little about Outlook view programming, can you configure the view to show YES if it is checked and NO if it is unchecked OR null. I imagine it is currently set to Yes if checked, No if unchecked and those values that are NULL are causing the blanks that you see. Like I said, WAG(wild ass guess).

 

[atxross]

It's actually a view in Outlook inbox. If you go to View>Current View>Customize Current View>Fields There is an option "Receipt Requested". If you select that, it allows you to see in your inbox view whether or not a person tagged their email with a read receipt. It will note "Yes or No" to the email that comes in to tell you if it's tagged. Some come in with nothing there. We want to figure out why or how this is happening.