Outlook 2002 Crashes

[richgill]

I've just set up some new (Dell) PCs running XP Pro with all the latest patches, except XP SP2. I then installed Office 2002 (both with and without all the Office patches). I set Outlook up to connect to an Exchange 2000 server, but it seems to crash when I try to access the global address book. (eg when I try to check names or open the address book). The server is Exchange 2000 SP1 running on W2K SP4.

I have some W2K PCs running Office 2002 OK (ie no Outlook problems).

Any clues? I will try patching the Exchange server to SP3 to see if that will help.

 

[jemckinney]

try checking out the even viewer to see if anything was logged during the crash. This is where i would start.

 

[richgill]

I don't think anything gets written to the Event Logs. I'll check again tomorrow though.

 

[richgill]

fyi...
SP3 fixed the problem