The battery ran out on my laptop whilst Outlook 2000 was receiving an email, Now I get the message 'MICRSOFT OUTLOOK HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE'. I have removed Outlook and reinstalled and removed the whole Office 2000 package and re-installed but still get the same error. I am running Windows XP. Surely I dont have to format and re-install XP. Can someone advise please....