Outlook 2000 - Weird E-mail

[Don79]

Hi Guys,

This is strange. Some of our employees get e-mails from china. When they open the e-mail, a window prompts them to download chinese simplified text to properly display the characters in the e-mail. They hit CANCEL, and they can read the e-mail fine. It's in english.

However, there is 1 user that whenever she tries to open the same exact e-mail, a large window displaying something about a virus takes up the whole screen. Then she has to end task Outlook. The e-mail does not have a virus as other users can open it. Her computer does not have any viruses either. Any ideas what is going on? This user is never prompted to install chinese text. It's just that big virus window that pops up.

 

[carrr]

Any attachments? If so, post the name(s) of them.

 

[carrr]

Also, post the sending address(es)

 

[Don79]

Hi Carr,

There are no attachments, just plain text.
The domain of the sender's address is zaijianmosaic.com

 

[carrr]

Hmmm...doesn't match up with any of the "chinese email viruses" that have been documented. I'd just block the domain...you might find this useful:

http://www.freeserve.com/help/id/6024.htm

 

[smah]

Even though the message may have been written in english, the header information contains something about chinese language - that's why outlook/windows tries to install that language support.

As far as the one odd machine, is it at the same service pack level as the others?

 

[Don79]

Hi Guys,

The virus window that pops up is not from my anti-virus software. It looks more like an advertisement. It says "thank you for contacting symantic anti-virus research center". We dont even run Symantic. Also, I went into explorer into the view --> encoding menu and clicked on chinese simplified and that same advertisement popped up. There seems to be some corruption in explorer. I am going to download IE 6.0 for now and see what happens.