Outlook 2000 prompts for logon and password

[Designware]

Hi,

I have a Small Business Server which has Exchange 2000 with email clients of Outlook 2000 and one Outlook 2002. Users are allowed to logon to the domain, but when they try to access their email via Outlook, they are prompted for logon, password, and domain name. Even if they enter the correct information, it does NOT allow them to access their email. It just endlessly loops and asks them for logon and passwords.

However, domain admins CAN run access from their client machines. And if I make everyone a domain admin, they can all access their email via Outlook. However, I don't want to make everyone a domain admin. What setting am I missing on the server?

Thank you in advance for your help!

Dale

 

[Mike555]

First Question - What version of Small Business Server is running? It sounds like 2000, is that correct?

--
Mike

Why make it simple and efficient when it can be complex and wonderful?

 

[DestinysDream]

I am having the same issue. My users just hit "Cancel" and it lets them in just fine. I believe it is being caused by my exchange and domain servers losing connection momentarily. Server have to have a constant "Handshake" and if they are not then you will get that pop-up. But I have not figured out what the issue is. I am using NetMon to see the connectivity issues. I will let you know if I find anything.

If anyone calls and says "I know a little something about computers" just tell them to reformat it.

 

[Designware]

Hi,

Thanks for your responses!

Mike, you are correct. It is Small Business Server 2000.

Destiny, my users can hit cancel, but it takes them out of outlook.

Still frustrated ...

Dale

 

[Mike555]

If a user tries to add a new e-mail account from their PC, does it prompt them for a userid/pw at that in order to setup an e-mail account?

--
Mike

Why make it simple and efficient when it can be complex and wonderful?

 

[Mike555]

I found this:

http://support.microsoft.com/default.aspx?scid=kb;en-us;198438&Product=out2K

--
Mike

Why make it simple and efficient when it can be complex and wonderful?