Outlook 2000 not receiving from internet accounts

[nbateman]

When receiving from internet accounts, I get the message:

"Some messages couldn't be retrieved from the server. This usually happens when the connection to the server is lost due to server or network problems...".

I only get the message when there is mail to receive.
It is not the ISP as I am able to pick the mail up from my lap-top.

Sending works fine.

I think it might have something to do with being in "Corporate or workgroup" mode (I also connect to an exchange server using a different profile - this works fine).

I beginning to lose it. Please save me.

 

[mattjurado]

Try recreating your internet account/service in the problematic profile. You might also type the ip address of the POP3 server, instead of the usual name (i.e. mail.verizon.net).

Matt

 

[nbateman]

Thanks for the suggestions.

I've recreated the service and the profile loads of times, and I've even reinstalled Outlook.

I hadn't tried the ip address idea til now; afraid it didn't work though.

 

[nbateman]

I installed and configured Outlook express and got a similar message but this time with a message code!

Solution is detailed in article 813514 in microsoft knowledge base:

http://support.microsoft.com/default.aspx?scid=kb;en-us;813514