Outlook 2000 (Information Store) 1

[Murray720]

When I open Outlook 2000 i receive the error "Unable
to open your default folder. The information store could not be opened." it then asks if i want to continue and open Outlook with my default file structure. if i click no Outlook will close, if i click yes Outlook will open with a view of my local / mapped drives.

i believe i need to reconfigure my email server settings (workgroup or internet only) but tools\options is grayed out.

to no avail i have tried uninstalling and reinstalling in the hope that Outlook would re-ask what type of configuration i want.

any suggestions

 

[Mike555]

One suggestion:

This message usually appears if your Windows account has been locked/disabled. Check to make sure that your userID is not locked.

HTH

 

[Murray720]

i failed to mention this problem is on a PC running Windows 98... so there's no real Windows account to speak of.

 

[Greatgazzoo]

While at the desktop right click on the Outlook icon and choose properties (the last choice) From there you will be able to resetup your accounts.

 

[Murray720]

it was that simple... unfortunately my company is only using OE as its main email client so i wouldn't think to configure the Exchange location through the icon's properties


thank you gg! you are truly a lifesaver