Outlook 2000 and XP hang on startup!

[jcfrasco]

I have a couple of machines with Outlook 2000 and a laptop with Outlook 2002. Until recently all had been working perfectly and now these computers started hanging when the program is opened. After a substantial pause they resume working until you close the program and open it up again. I have many other computers on the same network and none are experiencing the same symptoms. I did have to combat the Blaster worm a few weeks ago and it caused problems with the computers connecting to our Exchange server, but after installing service packs and running clean up utilities the problems stopped. I've tried re-installing Outlook on the problem computers to no avail. I read somewhere that Outlook does a scan of itself upon opening and if there are problems it writes it to a log that causes the splash screen to hang temporarily. Is there anything I can do to stop this problem?

Thanks in advance for any advice to my problem

jcfrasco

 

[grez]

Hi jcfrasco!

I am hoping that you are having this reply sent to your email since it's been a while with your post (Sept). I am having the SAME EXACT problem right now on a number of computers I support. Can't come up with any similarities among the computers (one's a dell, a couple are custom built, that kind of thing). Running XP Office / Outlook and Outlook will just hang and we have to do a restart. Not everytime, but VERY frequently. I have attempted the reinstalls myself too to no avail. Normal maintenance performed (scan disk, defrag, av, etc). The computer I'm having the major problem with is juiced up pretty good, so there is no issue with that. Have you figured this one out? Please keep in touch if you are still having this problem. Will be working on this one throughout the weekend if necessary. Thanks!
grez