Outcalling to a Hunt Group? 1

[myalias09]

4.2.17 - IP500
-Hunt group w/ 8 members. Can we get outcalling/notification (call to cell, like user) when a message is left in the hunt group mailbox? Without changing the way they pickup HG VMails currently.

 

[myalias09]

Sorry - VMPro 4.2.30

 

[Bas1234]

In the Manager;
Put a P012345678 in the source numbers of the user, 012345678 is you cell phone number.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[kwing112000]

just log into the mailbox and go under option 6 and set up outcalling.

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[kwing112000]

THats for intuity mode sorry.

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[myalias09]

Bas - Hunt groups do not have source number
Kwing - I'm in Intuity, let me check on that.

 

[Bas1234]

Tick Broadcast on the Huntgroup!

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[myalias09]

Kwing - Thanks, that will work via HG Mailbox outcalling schedule - To bad it's blind. That can get pretty complicated if with muliple escalation and schedules. Star for you.

 

[kwing112000]

I know on user mailboxes phone manger pro makes it very simple. also there are user guides on

http://marketingtools.avaya.com/knowledgebase

that outline it all too.

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[myalias09]

All good if it is a user. Hunt Groups are a bit left out.