Out Of Office will not work 1

[Hellooooooooo]

I have a user with a slight mailbox problem. Every time he tries to turn Out Of Office Assistant on he gets a message saying that this feature is not installed. He has logged onto 2 other PC's and gets the same message. I log on with my account and I can turn OOOA on, and get no error messages. His PC has since been rebuilt and he can turn OOOA on. However as soon as he clicks the OK button to activate OOOA Outlook crashes. My mailbox still works OK... Is there some setting in the Exchange Admin console that will let me look to see if any rules exist that may be causing this problem??

Our Exchange 5.5 is on a Win2K Server, with the Workstations running Win2K Pro with Office 2003 installed.

Any ideas would be great

Cheers

Marty

 

[zbnet]

All mailbox rules (both the visible ones and the invisible ones that are used behind the scenes to implement delegate mails and out of office mails) are stored in a hidden folder in the maibox called Associate Messages.

You can clean out this folder with either the mdbvue32.exe utility, or (less traumatically!) with the exmerge utility.

http://support.microsoft.com/?kbid=262482

has full instructions - makes sure you're using the old Exchange 5.5 version of ExMerge, not the latest one for Exchange 2003.