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Out Of Office Autoreply Not Working 2

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govmule

MIS
Dec 17, 2002
90
US
Hello,

We're running Exchange 5.5 on a Windows 2000 box. Out workstations are running Windows XP/Office XP. One user is having a very strange problem. Their Out of Office Autoreply is not functioning. I've logged in as them on several workstations and everything seems OK. I get a message stating "Out Of Office Reply Is Turned On. Would you like to turn it off?" I answer no and then check under tools. Indeed all seems to be set up fine.

When an email goes to this user, the reply is not sent.

Any ideas where to start looking. Thanks in advance!
 
The "out of office" message is sent only ONCE to each unique email address, not every time it gets an email.
 
Thanks for this tip but it's still not sending a reply to the first message.

Thanks Again
 
I come across this problem quite a lot, below is a solution that works for me.

The Out of Office Assistant creates a set of two rules in the Inbox subtree. The
first contains a Message Class of IPM.Note.Rules.Oof.Template.MicrosoftMessage with
a field, PT_String8=MSFT:TDX OOF Rules. The other rule contains a Message Class of
IPM.Note.Rules.OoFTemplate.Microsoft. One or both of these rules are corrupted or
are not synchronized with the OOF-enabled indicator.

 
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