out a dn tied to a rout?? 1

[yakiudon]

Hello, hopefully this is a simple question, but I'm new to the phone system world, and so far this is the first hurdle I've come across...

So...What I am trying to do is setup a four digit DN on my i2004 phone, but there is a two digit DN that is on a paging trunk/route. Of course, the two digit DN is what my four digit dn starts with...so I would get SCH0371 -
Shorter directory number already exists.

How can I go about outing this DN (tried in ld 11, but can't use rdb as a type)? Or do I need to out the TN it is all associated with?

I could just skip it and use a different dn, but I'd like to keep my extension number from the phone I've had for almost 10 years now when moving to the nortel system.

Thanks

 

[bigindian65]

chg the acod on the page route in ld 16.

Mato' Was'aka

 

[yakiudon]

Many thanks bigindian! Made the chg in ld 16 and now I can assign the four digit DN.

 

[bigindian65]

don't forget to give new access code to pager folk!

Mato' Was'aka

 

[yakiudon]

>>don't forget to give new access code to pager folk!

This would only apply to people that were using that specific paging dn correct?

Before hand, I tried calling up that dn and just got a "release and try again" message. And I also disabled the TN earlier to see if I got an calls about it not working. So I think it was an used paging line from some previous users.