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OTM versus Phonemaster

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kn852gm

kn852gm

Technical User
Feb 4, 2004
28
US
We are use OTM for a lot of our Moves, adds and changes.
I am thinking of going to Phonemaster ... and therefore looking for pros and cons... Opinions are welcome



 
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Well Phonemaster is better suited to the less eduacated or experienced Nortel user as knowledge of the overlays or programming syntax is not needed. Would definitely suit a computer tech who has been handed the reigns of the PBX.
OTM has more system-wide functionality for programming routes, IDC tables etc. but you need to know your Nortel stuff.
If you are only using OTM for MACs then I would reckon Phonemaster would be the better option.
 
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the only user i have that uses phonemaster, trashed his otm. he says phone master is the best he's ever seen. i don't use either, so he is the only "expert" on that question

john poole
bellsouth business
columbia,sc
 
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