Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

OTM TBS Question

Status
Not open for further replies.

BkMesser

Technical User
May 15, 2006
203
US
I did a 25 to 4.5 upgrade and the raw data is in otm, but I do not get any of it on the reports since the upgrade. I do get data from prior to the upgrade on the reports. FCDR is set to new. OTM is using dba to collect the data.
 
Figured it out. Pre 4.5 puts the acod in front of the dialed number. In 4.5 it captures the number just like it was dialed. i.e. 9,xxxxxxxxxx. I had to put a 9 in the call digit translation table in the telephone configuration window of the tbs. I had to re cost and all is well.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top