I did a 25 to 4.5 upgrade and the raw data is in otm, but I do not get any of it on the reports since the upgrade. I do get data from prior to the upgrade on the reports. FCDR is set to new. OTM is using dba to collect the data.
Figured it out. Pre 4.5 puts the acod in front of the dialed number. In 4.5 it captures the number just like it was dialed. i.e. 9,xxxxxxxxxx. I had to put a 9 in the call digit translation table in the telephone configuration window of the tbs. I had to re cost and all is well.
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