OTM cdr records

[gregdeike]

I have just taken over a 81c and the call records are still showing from last year, How do I get the current records to start showing up. I would like to start a monthly archieve of these records to cd. Any answers?

 

[acewarlock]

Where are you finding the CDR records????

 

[acewarlock]

Also give a little more info, like is it OTM, Buffer box.

 

[Sccoppa]

In the Telecom Billing System, go to:
File\Call Database\Archive. Access the help. It should be fairly straight forward.

 

[Lennyg1]

If didn't get this already; You need to do a CDR archive/purge in TelComm Billing to remove the older data. Select file,call DB,archive and then the dates. Always pick the previous month or go back 2 months as the end date. I would suggest the archive/purge monthly. OTM can crash.

 

[mluckie1]

Also when doing the Arcive/Purge the filter does not accomadate a year. So try to do at least every quarter.