PBX is Option 81 Succession 4.5, OTM is 2.2 with SU01.
We have several 1150e sets built (TYPE = IPACD) and none of them appear in OTM. I did a selective retrieve with the TN of an IPACD set and the retrieve log said that no records were found. When I sort the Station Administration database by type, I can see our M2008, M2216, M2616, I2002 and I2004 sets but none of the sets where the type is IPACD.
Does OTM 2.2 not recognise these newer phone types or is there something I need to to manually to get them to show up? We only use OTM for cost accounting and want to be able to bill the cost of the calls made from these IPACD sets to their respective departments.
Thanks,
Greg
We have several 1150e sets built (TYPE = IPACD) and none of them appear in OTM. I did a selective retrieve with the TN of an IPACD set and the retrieve log said that no records were found. When I sort the Station Administration database by type, I can see our M2008, M2216, M2616, I2002 and I2004 sets but none of the sets where the type is IPACD.
Does OTM 2.2 not recognise these newer phone types or is there something I need to to manually to get them to show up? We only use OTM for cost accounting and want to be able to bill the cost of the calls made from these IPACD sets to their respective departments.
Thanks,
Greg