Option 81C - CS1000 - SIP calls using VOIP Trunk Group in error

[olympus41]

We currently have a SIP trunk group (Route 99/Zone 99) to allow office to office dialing via 4 digit SIP. We are working with a VOIP/SIP voice provider so we may receive inbound calls from customers over a new VOIP/SIP circuit.


I have completed the the new VOIP programming (Route 98/Zone 98).


Inbound works just fine so long as their are available trunk members in Route 98/Zone 98. The issue is that whenever someone dials office-to-office via the (Route 99/Zone 99) SIP trunk group, they use the trunk member contained in (Route 98/Zone 98) first. Why is this happening? Isn't the SIP trunk group and VOIP trunk group technically seperate from each other considering they are built in different routes?


SIP Trunk Group - (Route 99)
(439 Members)
TN 148 0 00 00 MBER 1 SIP-CHID 1
MBER 2 (CHID 2) thru MBER 438 CHID 838
TN 148 0 13 22 MBER 439 SIP CHID 839

------------

SIP Trunk Member
DES SIP
TN 148 0 13 22 VIRTUAL
TYPE IPTI
CDEN 8D
CUST 0
XTRK VTRK
ZONE 099
LDOP BOP
TIMP 600
BIMP 3COM
AUTO_BIMP NO
NMUS NO
TRK ANLG
NCOS 0
RTMB 99 439
CHID 839
TGAR 1
STRI/STRO IMM IMM
SUPN YES
AST NO
IAPG 0
CLS CTD DTN CND ECD WTA LPR APN THFD SPCD MSBT
P10 NTC MID
TKID
AACR NO

------------

TYPE RDB
CUST 00
ROUT 99
DES SIP
TKTP TIE
M911P NO
ESN NO
CNVT NO
SAT NO
RCLS EXT
VTRK YES
ZONE 099
PCID SIP
CRID NO
NODE 1
DTRK NO
ISDN YES
MODE ISLD
DCH 99
IFC SL1
PNI 00001
NCNA YES
NCRD YES
TRO NO
FALT NO
CTYP UKWN
INAC NO
ISAR NO
DAPC NO
PTYP ATT
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 5099
TCPP NO
TARG 01
CLEN 1
BILN NO
OABS
INST
IDC YES
DCNO 4
NDNO 4 *
DEXT NO
DNAM NO
ANTK
SIGO STD
STYP SDAT
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096
IENB 5
TFD 0
VSS 0
VGD 6
SST 5 0
NEDC ORG
FEDC ORG
CPDC NO
DLTN NO
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
DRNG NO
CDR YES
INC YES
LAST NO
QREC NO
OAL YES
AIA NO
OAN YES
OPD YES
CDRX NO
NATL YES
VRAT NO
MUS YES
MRT 5
RACD NO
MANO NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TDET NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

------------

VOIP Trunk Group - (Route 98)
TYPE TLST
TKTP TIE
ROUT 98
DES VOIP
TN 148 0 13 23 MBER 1 VOIP CHID 840

------------

VOIP-Trunk Member
DES VOIP
148 0 13 23
TYPE IPTI
CDEN 8D
CUST 0
XTRK VTRK
ZONE 098
LDOP BOP
TIMP 600
BIMP 3COM
AUTO_BIMP NO
NMUS NO
TRK ANLG
NCOS 0
RTMB 98 1
CHID 840
TGAR 1
STRI/STRO IMM IMM
SUPN YES
AST NO
IAPG 0
CLS CTD DTN CND ECD WTA LPR APN THFD SPCD MSBT
P10 NTC MID
TKID
AACR NO
DATE 17 AUG 2011

------------

VOIP-RDB - 98
ROUT 98
DES VOIP
TKTP TIE
M911P NO
ESN NO
CNVT NO
SAT NO
RCLS EXT
VTRK YES
ZONE 098
PCID SIP
CRID NO
NODE 1
DTRK NO
ISDN YES
MODE ISLD
DCH 98
IFC SL1
PNI 00001
NCNA YES
NCRD YES
TRO NO
FALT NO
CTYP UKWN
INAC NO
ISAR NO
DAPC NO
PTYP ATT



Please help me with this as I am out of ideas.

 

[RyanEOD]

You aren't telling anything to route out that way. In your NRS do you have something set up? Are you using a DSC to route them out the second trunk group?

 

[olympus41]

Yes. We have built the SIP & VOIP endpoints within the NRS, and also defined the DSC within each endpoint table.

We have specific DSC's for the office-to-office dialing which point to the SIP RLI.

We have specific DSC's for the outbound VOIP dialing which point to the VOIP RLI.