Option 61, Can't make international calls

[Kaos99]

Unable to make international calls. Tried NCOS 7, still unable. Can anyone help?

 

[trvlr1]

System type?
Circuit type?
Have you ever been able to make international calls before?
If not, do you have routing set up to allow the calls to get to the telco?
Have you talked with the teloc to see if they are getting the calls delivered to them? They may have blocks on your lines for many reasons.

 

[PRI265]

Look at the Special Number (SPN) of "011" in LD 90. Then print out the RLB you see listed there as the RLI in LD 86. I believe the FRL value links to the NCOS levels in another table somewhere, but the table might not equate properly, i.e., and FRL of 7 might not equal an NCOS of 7; (I would be interested in learning how the NCOS is established for each RLB as well.) Users would dial "9-011-(country code)-etc" to connect internationally. Of course, the carrier would have to allow the dial range as well as the PBX.

 

[cmassjohn]

NCOS maps to FRL in NCTL (Network Control) - LD87.
Route lists use FRL to allow/deny permissions.

Note - your international access code may be different in AC1 SPN (011 is USA/Canada, UK uses 00, ...)

>LD 90
REQ PRT
CUST 0
FEAT NET
TRAN AC1
TYPE SPN
SPN (enter for all or enter international dialling code here)


Also if any Flexible Code Restrictions are programmed...
LD 49
REQ PRT
TYPE FCR
CUST 0
CRNO (enter for all)


Senior Engineer, cmass

http://www.cmass-ni.com

 

[Kaos99]

In LD 90, would SPN 11 be the same as "011"?

 

[PRI265]

The SPN of "11" sounds like a safety issue when a user tries to dial "9-911" and only dials "911" in a panic. Some businesses don't use the SPN of "11" but it seems like a good practice to my mind.

 

[Kaos99]

Yes, probably so on the SPN "11". So that means I don't have "011" in LD 90. How would I go about adding it correctly?

 

[GHTROUT]

Make 011 an SPN, and set the RLI the same as NPA 1212, then test.

Now, make a new RLI that has the right restriction levels, and change SPN 011 to that. Otherwise, anyone that can call New York, can dial International. If that's fine, then you can leave it as is.

SPN 11 - that's for 911. Leave it alone and do not change the RLI or DMI it references.

--
Nortel Resources at GHTROUT.com World Famous!
--

 

[cmassjohn]

1. Build any routes and trunks - LD 16 and LD 14

2. Optionally, add digit manipulation entries
LD 86, TYPE DGT

3. Build a route list block that calls the routes
LD 86, TYPE RLB

4. Build the SPN(s) to point to the route list blocks
LD 90
REQ NEW
CUST 0
FEAT NET
TRAN AC1
TYPE SPN
SPN 011
FLEN (number of expected digits, 0 if unsure)
INPL NO
CLTP NONE
RLI xxx (route list from step 3)
ARRN
...



Senior Engineer, cmass

http://www.cmass-ni.com