Option 11c forwarding an extention to an external number

[RickMc0025]

I have a 500 set that I want to forward for after hours support at 5pm yet by 7am the next day I want it to ring at its physical location. Can this be done? If so, exactly what sets do I need to perform?

 

[johnpoole]

you can use hard forward.. you can use nite idc if your 2250 is on the same sechudle or you can use time of day routing.. or you can let the user forward the phone.. i would use mail.. simply build an app with just tod/dow..

10 minutes and it's done... what mail do you have.. let us know which option you feel comfortable with and one of us will post some detail

john poole
bellsouth business
columbia,sc

 

[informidicate]

You can set up Call Redirection by Time of Day.
If you have the books to look at.
LD 15 RDR_DATA to set the times and which days of the week,
three different schedules can be defined.
LD 10 to assign which schedule you want to use.