Option 11C - All Accounts Locked Out

[ba7389]

I posted the beginnings of this issue a month or so ago, and finally decided to try a cold start to see if it would clear. It did not.

PBX eventually booted from Z, but appears to be unable to read C. Does this give anyone information that would lead me to do anything other than do a clean install with an archived database? I have gathered known good SSC with dautherboard, key codes, archives and backups, and software on PCMCIA.

Thanks, Bruce

ERROR: Cannot create path "c:/u/rpt/".
RPT: can't create log file c:/u/rpt/rpt.log (errno 0xd0001)
0x207373b8 (tStartup): rptInit: Failed to initialize report log server.

BUG7460 OS 0: WARNING "RPT Init"

Unable to find startup script.
PCH0309: Error creating patch retention file "c:/u/patch/reten/reten.pch"
PCH0201: WARNING: can not initializing patch retention.
Patch retention will not be possible.

BUG7462 OS 0: WARNING "Patch Init"

Unable to create directory "c:/u/loadware/"
PCH0702: Unable to initialize loadware patch file.

BUG7462 OS 0: WARNING "Patch Init"



SEC0027 Failed to load the account database, all system accounts are locked out


Can't open or create "c:/u/db/iprem.db"
Can't open or create "c:/u/db/surv.db"
Unable to open /p/data/VERSION
Loading OTM script files......

 

[bhassell2000]

do the default admin account passwords work?

Thanks,

Buddy

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[ba7389]

No, no passwords work. Cannot login to system though it functions without problem.

 

[bhassell2000]

I would get the software, keycodes and a database archive ready

Thanks,

Buddy

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[ba7389]

Leaning same direction....thanks

 

[johnpoole]

if that one comes up, it will be fat dumb and happy.. new install then TRY to load your cdb..

back in the old days, in the words of nortel "how fast can you type?"

john poole
bellsouth business
columbia,sc

 

[ba7389]

Don't even want to think about the possibility that the database won't load, but am....typing speed not as much an issue as trying to figure out how everything is tied together. Thanks

 

[pronei]

What version is the switch? It's easy enough for a qualified vendor to fix lost passwords.

 

[tnphoneman]

reloading software will not fix wrong passwords unless the passwords were changed after the last save.

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[Firebird Scrambler]

Can you get into "pdt" inside there should be references to your system login accounts. I won't say anymore on this forum, but it should be possible to swap them over if you know the procedure.

I've done this in the past when I had a system with the wrong database installed.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[ba7389]

I do know the procedure, but can't even get in to pdt (even that says that password is incorrect). Really don't believe it's a password issue at all. The tech on site tells me that there was a warning that the database was corrupt prior to this occurring. Appreciate all the ideas though.

 

[DocVic]

Time to reload this machine. Use the new SSC and Daughter board and hopefully the Archive is before your system problem. Good luck.

DocVic
Dedicated to Nortel Products till the end.
Need help?

http://www.TSS-CO.com

 

[tnphoneman]

I would try an upgrade first and then if that does not work it may allow you to get into PDT and get the database.

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Aastra Authorized Reseller

 

[johnpoole]

i would do the new install and relaod cdb via keyboard. will it even boot?

john poole
bellsouth business
columbia,sc

 

[Firebird Scrambler]

I'd do a new install and follow my guide that should allow you to reuse your old backup stored on the "Z" CPU drive.

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All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[bhassell2000]

How do you do an Upgrade if you can't get to ld 143? I would do a new reload of the system

Thanks,

Buddy

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[NortelGuy1979]

@Buddy / Bhassell2000 - I think Firebird meant to boot off the PCMCIA and reload it (it'd be like a dummy upgrade) and then restore from Z drive via FBUG.

-M

Matthew - Technical Support Engineer

 

[Firebird Scrambler]

Thats correct!. reload the software thats been loaded onto a PCMCIA card after formatting the daughterboard on the SSC card.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[ba7389]

That is the plan...thanks for advice, and I will report back after success (or not).