opt 11e hyperterm ?

[larry312]

I have several pbx's that i hyperterm into remotely using a dedicated line. however, i now have a switch that is set up to use a dn.the receptioinst said that the previous tech would call & have her switch to night service so that he could dial in. any info would be very helpful as this cust is over 50 mi away

 

[johnpoole]

he had her switch to nights because he is using either ld 49 idc table and a did or nite_data on an auto term cot.. do you have did at that site? could be that the last tech was out of did numbers.. after you look at those prompts you should be able to build a work around or have the att transfer you to that ext

john poole
bellsouth business
columbia,sc

 

[larry312]

they only have 5 cot's, no did's. i'll see if she can xfr me in . thanks john

 

[hawks]

Like john said he probably had line 5 set up to go to the modem when the system is in night mode. Because odds are that no one would hit line 5 when they were closed.

 

[larry312]

no, it is deinitely going to dn 233.i am hitting the seb but i'm wondering that since this a time & material account if their seb pw is different than my others.

 

[mluckie1]

Your tac center should have the SEB password. They programmed it.