We are running Arcserve 9 on a Windows 2000 server and are using Netware Agents (all version 9) to backup remote servers. All Netware servers are version 6 with the latest service packs and all volumes are NSS. We purchased and installed the open file agent for Netware and are not getting any open files backed up. We have enabled the copy on write feature on the volumes, but nothing comes across the OFA screen. I have been getting conflicting reports from CA on whether or not this will even work on NSS volumes. I spoke with an engineer out at Brainshare a few weeks back and he told me that open files on NSS volumes is NOT supported. However, it is listed all over CA's website as a feature.
Any thoughts/ideas?
Any thoughts/ideas?