OneX 6.1 not allowing message playback via browser

[myalias09]

We have a few OneX that will not allow play through the browser. It shows the message address at the browser bottom but looks like it stalls. Have many that are working.
6.1, ie8, VMail and OneX separate servers not on domain. Has pre-recs and has been reloaded. Missing something not documented or has anyone overcome this?

 

[montyzummer]

have you tried running the firewalloff batchfile on the machines you are having the issues on.?

APSS (SME)
ACSS (SME)

 

[myalias09]

Yes. In fact shut the firewall down via services and downed
anti virus for test

 

[montyzummer]

just as an exercise can you try firefox and see if it recreates the issue on the machines you are having the issues on , ive had this on macs they where using safari and firefox sorted the issue

APSS (SME)
ACSS (SME)

 

[myalias09]

Tested on both ie8 and Firefox. Only ie8 shows the message string but neither actually play the message.

 

[montyzummer]

one last thing then im out of ideas, try running monitor with the trace option set whilst playing message on a good machine, then save that out put clear and stop monitor , then run on a bad machine with monitor screen cleared save both outputs and use a free ware called windiff to compare the outputs. if you start the monitor log at the start point of onex logging on and then stop after a good machine completes then mirror the process on a bad machine ,i know this sounds a bit daft but a stop watch helps as to when you stop and start your monitor trace as it will narrow down any anamolies in win diff if you monitor for the exact same time, compare the traces and it might point you in the right direction i would tab set all in monitor to make sure you capture everything ...i know you will get a load off stuff not needed but windiff will compare the trace line for line and show you any difference in the trace so in theory will point out the bad bit and you can at least. I have tried this before and remove the lines from the system and it must be done whilst no calls or other procceses take place ie calls , vm activities or the traces will obviously differ and it will be a waste of time , I do it out of hours unplug the lines and all phones except the ones that i am tracing....hope that makes sense and helps

APSS (SME)
ACSS (SME)

 

[montyzummer]

of course this is just monitoring the ipo its more likley to be something on the pc,s so you could try the above with a hub and wireshark monitoring on the lan but again all other traffic needs to be isolated. ...good luck

APSS (SME)
ACSS (SME)

 

[h382]

Have you allowed Metabase editing in IIS?

 

[tlpeter]

It does not work.
It requires UMS which is not a part of the linux apps.
When it is a Windows machine then you must be sure that UMS is configures like it should be.

BAZINGA!

I'm not insane, my mother had me tested!

 

[IPOfficeIreland]

You forgot that 1 peter in your Linux v windows vmpro list

 

[tlpeter]

I know.
I am getting older and then you sometimes forget stuff


BAZINGA!

I'm not insane, my mother had me tested!