One-X-Portal 10.1 - Windows server 1

[boaterslife]

Has anyone ever run into the issue of not being able to initialize the One-X-Portal application. I have the software installed on a windows server 2008 R2. I am able to install the software & turn on the services. Once I launch the web browser to

http://127.0.0.1:8443/onexportal-admin.html

it just sits on the One-X-Portal screen that says "System is currently unavailable. Please wait". I have waited for about 1/2hr but still just sits there. Any help is greatly appreciated.

 

[Okkie26]

Just wait a little longer. Startup can take an hour or so...

 

[sizbut]

How much memory does the server have? 4GB is a minimum and very much a minimum on which the system will crawl at startup. 8GB is much better.

Stuck in a never ending cycle of file copying.

 

[IPGuru]

Do yourself a BIG favour & dont use windows server for these applications.


Do things on the cheap & it will cost you dear

 

[Pepp77]

Yeah on Windows or a VM it really needs 6GB minimum to operate without issues. On Linux installed onto Tin and not a VM, you can actually get away with 2GB without any major issues (I know as we had to run out inhouse system on a microserver with 2GB when our main server fell over).

| ACSS SME |

 

[wbasil]

I am checking on the memory now. I will get back to you soon. Thanks for the replies.

 

[wbasil]

I just confirmed and the server has 8GB of memory. The server is running VMPro & XIMA Chronical on it.

 

[splittingcodec]

Each of those applications runs off of the same host? I'd advise you separate the services onto different servers - at times I have found that XIMA+Vmail Pro work allright, but as IPGuru implied, Windows platform One-X Portal performs generally much worse than a Linux counterpart, and adding both Voicemail and XIMA into the mix is bound to cause some trouble.
Save yourself the headache and either:
- Move the One-X Environment to its own server
- Migrate to a Linux platform for One-X (at least, consider VMail as well, but that's besides this point, at any rate)

 

[boaterslife]

I had the customer set me up a separate Virtual server to the One-X-Portal application. I re-installed the application & all is good now. Thank you everyone for your help.