yasirb4u2003
Technical User
I am facing problem from the last one week, i am not able to call using one-x mobile preferred application on the mobile using mode "Mobile" in place a call/receive a call , but i am able to call using "Work mode". We have only mobile worker/Power user and Avaya ip endpoint license with preferred edition. we are using only one PSTN line for out going call.
When i am trying to call using Mobile mode then these are the logs on monitor.
UNICODE-UTF8
eng
INIT display=Extn108
10148238mS CMExtnTx: v=108, p1=0
CMSetup
Line: type=NoLine 0 Call: lid=0 id=1648 in=0
Called[108] Type=Internal (101) Reason=CMDRdirect Calling[217] Type=Default Plan=Default
Display [Extn108]
10148238mS CMCallEvt: 0.1650.0 -1 BaseEP: NEW CMEndpoint f4d597d8 TOTAL NOW=3 CALL_LIST=1
10148238mS CMCallEvt: CREATE CALL:213 (f4d28640)
10148239mS CMCallEvt: 0.1651.0 -1 BaseEP: NEW CMEndpoint f4d27048 TOTAL NOW=4 CALL_LIST=1
10148240mS CMCallEvt: 0.1650.0 213 GHOST:0911570339: StateChange: END=A CMCSIdle->CMCSDialInitiated
10148241mS CMCallEvt: 0.1650.0 -1 GHOST:0911570339: CallLost (Ghost @0911570339) cause=CMCauseUnallocatedNumber
10148241mS CMCallEvt: 0.1650.0 -1 GHOST:0911570339: StateChange: END=X CMCSDialInitiated->CMCSCompleted
10148241mS CMCallEvt: 0.1650.0 -1 GHOST:0911570339: StateChange: END=X CMCSCompleted->CMCSDelete
10148242mS CMCallEvt: 0.1651.0 -1 BaseEP: DELETE CMEndpoint f4d27048 TOTAL NOW=3 CALL_LIST=1
10148242mS CMCallEvt: END CALL:213 (f4d28640)
10148242mS CMCallEvt: 0.1650.0 -1 BaseEP: DELETE CMEndpoint f4d597d8 TOTAL NOW=2 CALL_LIST=1
10148342mS CMCallEvt: 0.1648.0 212 Extn108.0: StateChange: END=A CMCSIdle->CMCSCompleted
10148342mS CMExtnRxC: v=108
CMReleaseComp
Line: type=NoLine 0 Call: lid=0 id=1648 in=0
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Extn108
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=108
IE CMIEDeviceDetail (231) LOCALE=eng HW=15 VER=9 class=CMDeviceGhostPhone type=55 number=1 channel=0 rx_gain=32 tx_gain=32 ep_callid=1648 ipaddr=192.168.1.2 apps=0 loc=0 em_loc=0
Cause=1, Unallocated (unassigned) number
10148343mS CMCallEvt: 0.1648.0 -1 Extn108.-1: StateChange: END=X CMCSCompleted->CMCSDelete
10148344mS CMCallEvt: 0.1649.0 -1 BaseEP: DELETE CMEndpoint f4d57c50 TOTAL NOW=1 CALL_LIST=0
10148344mS CMCallEvt: END CALL:212 (f4d592b8)
10148344mS CMCallEvt: 0.1648.0 -1 BaseEP: DELETE CMEndpoint f4cd7e60 TOTAL NOW=0 CALL_LIST=0
10148386mS H323Tx: dst=192.168.1.176:4736
H323 Pcol=08(Q931) Reflen=2 ref=0001(Local)
Message Type = Information
10148386mS H323Tx: dst=192.168.1.176:4736
H323 Pcol=08(Q931) Reflen=2 ref=0001(Local)
Message Type = Information
10156197mS H323Tx: dst=192.168.1.187:1524
H323 Pcol=08(Q931) Reflen=2 ref=0001(Local)
Message Type = Information
10156197mS H323Tx: dst=192.168.1.187:1524
H323 Pcol=08(Q931) Reflen=2 ref=0001(Local)
Message Type = Information
10158556mS H323Evt: Recv: RegistrationRequest 192.168.1.170; Endpoints registered: 20; Endpoints in registration: 0
10159444mS H323Evt: Recv: RegistrationRequest 192.168.1.141; Endpoints registered: 20; Endpoints in registration: 0
10161275mS H323Evt: Recv: RegistrationRequest 192.168.1.147; Endpoints registered: 20; Endpoints in registration: 0
10162817mS H323Evt: Recv: RegistrationRequest 192.168.1.181; Endpoints registered: 20; Endpoints in registration: 0
10163197mS H323Evt: Recv: RegistrationRequest 192.168.1.186; Endpoints registered: 20; Endpoints in registration: 0
10164931mS SIP Reg/Opt Rx: phone
REGISTER sip:192.168.1.2 SIP/2.0
From: "Extn108" <sip:108@192.168.1.2>;tag=597bb619-8265-4f54-8d45-4cc20752d666
To: <sip:108@192.168.1.2>
Call-ID: 1a7ee8d7-506c-43f4-8305-29aaaa11de83
CSeq: 41 REGISTER
Max-Forwards: 70
Via: SIP/2.0/TCP 192.168.1.124:59118;branch=z9hG4bK307bd4db-89ce-470b-9e42-01c5d35d98d9
Supported: eventlist,feature-ref,outbound,replaces
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,SUBSCRIBE,NOTIFY,MESSAGE,REFER,INFO,PUBLISH,UPDATE
User-Agent: Avaya One X Mobile Android Generic 1.8.0.9357 alps A10
Contact: "Extn108" <sip:108@192.168.1.124:59118;transport=tcp>;q=1;expires=300;+sip.instance="<urn:uuid:67ffe6d522c86852>";reg-id=1
Authorization: Digest realm="ipoffice",nonce="2ebbe585a6bb5ad22ac4",uri="sip:192.168.1.2",response="f3a38bb163c1cb0551413734cf51e258",username="108"
Content-Length: 0
10164931mS Sip: SIPDialog f4d70fc0 created, size 1
10164933mS SIP Reg/Opt Tx: phone
SIP/2.0 200 OK
Via: SIP/2.0/TCP 192.168.1.124:59118;branch=z9hG4bK307bd4db-89ce-470b-9e42-01c5d35d98d9
From: "Extn108" <sip:108@192.168.1.2>;tag=597bb619-8265-4f54-8d45-4cc20752d666
Call-ID: 1a7ee8d7-506c-43f4-8305-29aaaa11de83
CSeq: 41 REGISTER
User-Agent: IP Office 9.0.0.0 build 829
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,NOTIFY,INFO,SUBSCRIBE,REGISTER,PUBLISH
Contact: <sip:108@192.168.1.124:59118;transport=tcp>
Date: Sun, 30 Mar 2014 14:02:39 GMT
Expires: 180
Supported: timer
Server: IP Office 9.0.0.0 build 829
To: <sip:108@192.168.1.2>;tag=7126c438091a2340
Content-Length: 0
10164934mS Sip: SIPDialog f4d70fc0 destroyed, size 0
10171977mS H323Evt: Recv: RegistrationRequest 192.168.1.176; Endpoints registered: 20; Endpoints in registration: 0
10175621mS H323Evt: Recv: RegistrationRequest 192.168.1.177; Endpoints registered: 20; Endpoints in registration: 0
10177254mS Sip: SIPTrunkRegistration::Register SIP Line (17) CheckLicense not ok
When i am trying to call using Mobile mode then these are the logs on monitor.
UNICODE-UTF8
eng
INIT display=Extn108
10148238mS CMExtnTx: v=108, p1=0
CMSetup
Line: type=NoLine 0 Call: lid=0 id=1648 in=0
Called[108] Type=Internal (101) Reason=CMDRdirect Calling[217] Type=Default Plan=Default
Display [Extn108]
10148238mS CMCallEvt: 0.1650.0 -1 BaseEP: NEW CMEndpoint f4d597d8 TOTAL NOW=3 CALL_LIST=1
10148238mS CMCallEvt: CREATE CALL:213 (f4d28640)
10148239mS CMCallEvt: 0.1651.0 -1 BaseEP: NEW CMEndpoint f4d27048 TOTAL NOW=4 CALL_LIST=1
10148240mS CMCallEvt: 0.1650.0 213 GHOST:0911570339: StateChange: END=A CMCSIdle->CMCSDialInitiated
10148241mS CMCallEvt: 0.1650.0 -1 GHOST:0911570339: CallLost (Ghost @0911570339) cause=CMCauseUnallocatedNumber
10148241mS CMCallEvt: 0.1650.0 -1 GHOST:0911570339: StateChange: END=X CMCSDialInitiated->CMCSCompleted
10148241mS CMCallEvt: 0.1650.0 -1 GHOST:0911570339: StateChange: END=X CMCSCompleted->CMCSDelete
10148242mS CMCallEvt: 0.1651.0 -1 BaseEP: DELETE CMEndpoint f4d27048 TOTAL NOW=3 CALL_LIST=1
10148242mS CMCallEvt: END CALL:213 (f4d28640)
10148242mS CMCallEvt: 0.1650.0 -1 BaseEP: DELETE CMEndpoint f4d597d8 TOTAL NOW=2 CALL_LIST=1
10148342mS CMCallEvt: 0.1648.0 212 Extn108.0: StateChange: END=A CMCSIdle->CMCSCompleted
10148342mS CMExtnRxC: v=108
CMReleaseComp
Line: type=NoLine 0 Call: lid=0 id=1648 in=0
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Extn108
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=108
IE CMIEDeviceDetail (231) LOCALE=eng HW=15 VER=9 class=CMDeviceGhostPhone type=55 number=1 channel=0 rx_gain=32 tx_gain=32 ep_callid=1648 ipaddr=192.168.1.2 apps=0 loc=0 em_loc=0
Cause=1, Unallocated (unassigned) number
10148343mS CMCallEvt: 0.1648.0 -1 Extn108.-1: StateChange: END=X CMCSCompleted->CMCSDelete
10148344mS CMCallEvt: 0.1649.0 -1 BaseEP: DELETE CMEndpoint f4d57c50 TOTAL NOW=1 CALL_LIST=0
10148344mS CMCallEvt: END CALL:212 (f4d592b8)
10148344mS CMCallEvt: 0.1648.0 -1 BaseEP: DELETE CMEndpoint f4cd7e60 TOTAL NOW=0 CALL_LIST=0
10148386mS H323Tx: dst=192.168.1.176:4736
H323 Pcol=08(Q931) Reflen=2 ref=0001(Local)
Message Type = Information
10148386mS H323Tx: dst=192.168.1.176:4736
H323 Pcol=08(Q931) Reflen=2 ref=0001(Local)
Message Type = Information
10156197mS H323Tx: dst=192.168.1.187:1524
H323 Pcol=08(Q931) Reflen=2 ref=0001(Local)
Message Type = Information
10156197mS H323Tx: dst=192.168.1.187:1524
H323 Pcol=08(Q931) Reflen=2 ref=0001(Local)
Message Type = Information
10158556mS H323Evt: Recv: RegistrationRequest 192.168.1.170; Endpoints registered: 20; Endpoints in registration: 0
10159444mS H323Evt: Recv: RegistrationRequest 192.168.1.141; Endpoints registered: 20; Endpoints in registration: 0
10161275mS H323Evt: Recv: RegistrationRequest 192.168.1.147; Endpoints registered: 20; Endpoints in registration: 0
10162817mS H323Evt: Recv: RegistrationRequest 192.168.1.181; Endpoints registered: 20; Endpoints in registration: 0
10163197mS H323Evt: Recv: RegistrationRequest 192.168.1.186; Endpoints registered: 20; Endpoints in registration: 0
10164931mS SIP Reg/Opt Rx: phone
REGISTER sip:192.168.1.2 SIP/2.0
From: "Extn108" <sip:108@192.168.1.2>;tag=597bb619-8265-4f54-8d45-4cc20752d666
To: <sip:108@192.168.1.2>
Call-ID: 1a7ee8d7-506c-43f4-8305-29aaaa11de83
CSeq: 41 REGISTER
Max-Forwards: 70
Via: SIP/2.0/TCP 192.168.1.124:59118;branch=z9hG4bK307bd4db-89ce-470b-9e42-01c5d35d98d9
Supported: eventlist,feature-ref,outbound,replaces
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,SUBSCRIBE,NOTIFY,MESSAGE,REFER,INFO,PUBLISH,UPDATE
User-Agent: Avaya One X Mobile Android Generic 1.8.0.9357 alps A10
Contact: "Extn108" <sip:108@192.168.1.124:59118;transport=tcp>;q=1;expires=300;+sip.instance="<urn:uuid:67ffe6d522c86852>";reg-id=1
Authorization: Digest realm="ipoffice",nonce="2ebbe585a6bb5ad22ac4",uri="sip:192.168.1.2",response="f3a38bb163c1cb0551413734cf51e258",username="108"
Content-Length: 0
10164931mS Sip: SIPDialog f4d70fc0 created, size 1
10164933mS SIP Reg/Opt Tx: phone
SIP/2.0 200 OK
Via: SIP/2.0/TCP 192.168.1.124:59118;branch=z9hG4bK307bd4db-89ce-470b-9e42-01c5d35d98d9
From: "Extn108" <sip:108@192.168.1.2>;tag=597bb619-8265-4f54-8d45-4cc20752d666
Call-ID: 1a7ee8d7-506c-43f4-8305-29aaaa11de83
CSeq: 41 REGISTER
User-Agent: IP Office 9.0.0.0 build 829
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,NOTIFY,INFO,SUBSCRIBE,REGISTER,PUBLISH
Contact: <sip:108@192.168.1.124:59118;transport=tcp>
Date: Sun, 30 Mar 2014 14:02:39 GMT
Expires: 180
Supported: timer
Server: IP Office 9.0.0.0 build 829
To: <sip:108@192.168.1.2>;tag=7126c438091a2340
Content-Length: 0
10164934mS Sip: SIPDialog f4d70fc0 destroyed, size 0
10171977mS H323Evt: Recv: RegistrationRequest 192.168.1.176; Endpoints registered: 20; Endpoints in registration: 0
10175621mS H323Evt: Recv: RegistrationRequest 192.168.1.177; Endpoints registered: 20; Endpoints in registration: 0
10177254mS Sip: SIPTrunkRegistration::Register SIP Line (17) CheckLicense not ok