Office XP Pro Upgrade

[robindefoe]

I decided to upgrade a Dell Optiple GX150 (Windows 2000) machine that had been purchased with Office XP Small Business. So, having purchased the Office XP Professional upgrade I am now having problems installing it. I keep being told that "no qualifying product can be found" and it is asking me for the location. I've tried indicating C: drive and the CD-ROM by putting the original CD in the drive, but it still will not play ball.

Any suggestions?

Thanks

 

[robindefoe]

I have since discovered (to my amazement) that Microsoft "doesn't recognize moving from one edition of
the same Office version to another edition to
be an upgrade". Further, from Dell I got the response "there is no upgrade path from Office XP Small Business to Office XP Professional".

Interesting. So why does it say on the box that the software will install if you are a licensed user of various products including Small Business. It doesn't state which version of Small Business!

My answer was this; uninstall Office XP SBE, install Office 2000 SBE and then install the Office XP Pro Upgrade. This works fine, although I had to use the telephone method of activation.