Office Cause PC to Stop Responding

[NetPoint]

I'm running Win98 on an IBM Thinkpad 1400 w/128mb RAM. All programs function properly, except for any of the Office 2000 programs which causes the pc to freeze.

I still have use of the mouse, but I am unable to open, close, or even ctrl+alt+del out of my computer. I have to physically turn the computer off and back on.

I have upgraded all available updates from IBM's site and all the Office 2000 updates, but the problems still exists.

Any suggestions on what to try next??

Jason

 

[kjonnnnn]

I notice you said you applied all the updates. I would try completely uninstalling office and reinstall it from scratch if thats an option for you. Sometimes when you just apply patches, the corrupt file may not get fixed.

 

[NetPoint]

It actually wouldn't have been a problem to completely un-install and re-install Office, but I started having additional problems with the PC not wanting to shut down. So I figured that I had some corrupt files, and instead of spending endless amounts of times troubleshooting the issues. I did a reformat and reinstall of the OS and my applications and everything appears to be working properly now.

Thanks for the suggestion...