Oh Jock, that sounds like you might have put your finger on it. Unfortunately I cannot check that until I get home tonight.... but for my buddy, XLHelp, here are the first few lines from both Word and Access xml files that open...
Word
---------------------------------
<?xml version='1.0'?>
<?xml-stylesheet type='text/xsl' href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHC.tmp\toc.xsl'?>
<assistance namespace="WINWORD" UseOnlineContent="1">
<title>Word</title>
<collections>
<collection>
<url href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHC.tmp\BROWSE2.WINWORD.xml'>What's new</url>
</collection>
<collection>
<url href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHC.tmp\BROWSE6.WINWORD.xml'>Activating Word</url>
</collection>
<collection>
<url href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHC.tmp\BROWSE10.WINWORD.xml'>Getting help</url>
<subcollections>
<url href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHC.tmp\BROWSE11.WINWORD.xml'>Using Microsoft Office Online</url>
<url href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHC.tmp\BROWSE17.WINWORD.xml'>Using Microsoft Office</url>
<url href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHC.tmp\BROWSE32.WINWORD.xml'>Installing</url>
<url href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHC.tmp\BROWSE35.WINWORD.xml'>Using Microsoft Windows</url>
</subcollections>
</collection>
=======================
From Access
=======================
<?xml version='1.0'?>
<?xml-stylesheet type='text/xsl' href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHB.tmp\toc.xsl'?>
<assistance namespace="MSACCESS" UseOnlineContent="1">
<title>Access</title>
<collections>
<collection>
<url href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHB.tmp\BROWSE2.MSACCESS.xml'>What's new</url>
</collection>
<collection>
<url href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHB.tmp\BROWSE8.MSACCESS.xml'>Data collection</url>
</collection>
<collection>
<url href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHB.tmp\BROWSE15.MSACCESS.xml'>Getting started</url>
</collection>
<collection>
<url href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHB.tmp\BROWSE20.MSACCESS.xml'>Activating Access</url>
</collection>
<collection>
<url href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHB.tmp\BROWSE24.MSACCESS.xml'>Accessibility</url>
</collection>
<collection>
<url href='File://C:\Documents and Settings\LaurieK_HP\Local Settings\Temporary Internet Files\MsOfficeHelp12\MOHB.tmp\BROWSE29.MSACCESS.xml'>Getting help</url>
<subcollections>
================================
Ok, so now you know the name of my laptop and that its an HP...

oh well... I saved these and brought them with me to work today. It works fine here at work but at home I'm ready to SKA-REEM....
Thanks friend!!!
LadyCK3
aka: Laurie
