office 2000 will not install

[gabovert]

Office 2000 professional will not install / repair.
When Office cd rom starts:
nothing appears on the screen.
()
When Start>execute>F:\install :
screen 'gathering information' comes up shortly and disappears. Then nothing.
computer runs fine.
cdrom drive runs fine with other programs.
Office cdrom in other computer installs ok.

needs light!

 

[dwlerwill]

Only thing I can suggest is map your CD drive to D (Even if just for the install) I know I had a problem with windows 98 not working with my CD as drive E:
David Lerwill
"If at first you don't succeed go to the pub"

 

[gabovert]

David,
Well, it did not work, so following your friendly advice I went to the pub, lost time, but here I'm again:
the same problem occurs when I try to install MS project.
Coul be full windows 98 problem though.
still HEEEEEELP.
Gabovert

 

[Marcs41]

You were in the pub for 8 days?

Can you try this: give the CD a driveletter BELOW F:
F: is sometimes handled as the first network driveletter, maybe you hav a mismatched LASTDRIVE setting or so, just give it a try.
Alternatively, if you cannot lower the letter, copy the CD contents to a local disk and run setup from there.

_{If 'something' 'somewhere' gives 'some' error, excpect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC! - Marc}

 

[flyboytim]

You could try copying the cd to a folder on your hard drive and installing from there.

 

[flyboytim]

Sorry Marks41, I did not see your last sentence.

 

[Marcs41]

Don't worry, happens to all of us

_{If 'something' 'somewhere' gives 'some' error, excpect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC! - Marc}

 

[gabovert]

Good and helpfull friends,

1. yes, I sleep at home.

2. CDROM copied to hard disk, same observations.
so I did not try the proposed cdrom drive letter changes any more.

some wise remark: fill in here please .....

gabovert

 

[fitfixer]

you say it will not install / repair, do you have a previous install of Office 2K on this PC? I have found that a corrupt installation is difficult to remove and will prevent a re-install, the best solution is to download the Office 2000 eraser utility;

http://www.rdpslides.com/pptfaq/FAQ00297.htm

this will completely remove the earlier installation and allow you to start from new

 

[gabovert]

Fitfixer, hi

1. when I try to install MS Project it does the same.Does that give some lead ?
2. when a office installation will be removed, will I loose .dot files too ?

Thanks,
Gabovert