Normally, when OE collects a list of emails, they arrive in the Inbox and the folder name goes bold with a number in blue indicating the number of unread messages. The list of messages on the right are bold and have a closed envelope indicating the unread ones. Correct so far?
I have a client that as the messages arrive, the Inbox folder remains grey, there is no number beside it, and the messages on the right are all grey with the open envelope icon beside them. But he has not yet clicked on any new messages.
Anyone seen this behaviour before, and what, if any, is the remedy?
Cheers,
Brodie
I have a client that as the messages arrive, the Inbox folder remains grey, there is no number beside it, and the messages on the right are all grey with the open envelope icon beside them. But he has not yet clicked on any new messages.
Anyone seen this behaviour before, and what, if any, is the remedy?
Cheers,
Brodie